Privacy Policy

We may collect various types of personal information, including but not limited to:

• Identity data (name, email address, phone number)
• User account information (username, password, profile picture)
• Data provided when participating in TRACK SDGs activities
• Technical information related to service usage (IP address, device used, access history)

We may also collect information in various forms and for multiple purposes (including purposes permitted under applicable laws and regulations).

We use the collected information for:

• Managing and verifying user accounts
• Providing and improving TRACK SDGs services
• Sending notifications, updates, or service-related communications
• Conducting data analysis to enhance user experience
• Ensuring compliance with policies and service security
• Providing materials and learning resources tailored to user preferences
• Offering or providing services from our affiliates or collaborators.

We do not sell your personal information. However, we may share data with:

• Affiliates or partners working together to develop features
• Third parties supporting operational and feature analysis
• Legal authorities if required by applicable regulations

We may disclose or provide your personal information to affiliates and other parties for the following purposes and for other purposes permitted by applicable regulations:

• If required or permitted by applicable law, including but not limited to responding to regulatory inquiries, investigations, or guidelines, or complying with legal filing and reporting requirements;
• If there are legal proceedings in any form between you and us, or between you and other parties, in connection with or related to the service;
• For any verification processes we deem necessary before registering you as a user;
• To third parties (including organizers, sponsors, and others assisting the service or with whom we have commercial cooperation), under a written agreement with confidentiality provisions;
• When sharing personal information with affiliates, it is done to assist us in providing services, operating our business (including, if you subscribe to our mailing list, for direct marketing purposes), or processing data on our behalf.

Apart from what is stated in this Privacy Policy, we may disclose and share your personal information if we notify you and have obtained your consent.

Users may request the deletion of their personal data by contacting us via email at [email protected]. After receiving your notification to withdraw consent for the collection, use, or disclosure of your personal information, we will inform you of the possible consequences of the withdrawal so you can decide whether you still wish to proceed. We will review and delete information in accordance with legal agreements and applicable laws.

We store users' personal information in accordance with operational needs and applicable regulations. Data that is no longer required will be deleted or anonymized. You also agree that you are responsible for regularly reviewing this Privacy Policy for the latest information on our data processing and protection practices. By continuing to use our application or website, communicating with us, or accessing and using the services after any changes to this Privacy Policy, you are deemed to have agreed to this Privacy Policy and its amendments.

Users can access, update, or correct their personal information through account settings or by contacting us directly if they experience difficulties.

We also reserve the right to deny your request to access or correct part or all of your personal information if permitted or required by applicable laws. This includes situations where the personal information contains references to others or where the request for access or correction is deemed irrelevant, insignificant, or burdensome.

We implement reasonable technical and organizational security measures to protect personal data from unauthorized access, leaks, or misuse.

Although we strive to protect your personal information, you acknowledge that we cannot guarantee the integrity and accuracy of any personal information transmitted over the Internet or guarantee that such information will not be intercepted, accessed, disclosed, altered, or destroyed by unauthorized third parties due to factors beyond our control. You are responsible for maintaining the confidentiality of your account details, including your password, and ensuring the security of the devices you use.

We may update this Privacy Policy as needed. Any changes will be announced through our website and automatically broadcast to users' emails, becoming effective upon publication.

You agree that you are responsible for regularly reviewing this Privacy Policy for the latest information on our data processing and protection practices. By continuing to use our application or website, communicating with us, or accessing and using the services after any changes to this Privacy Policy, you are deemed to have agreed to this Privacy Policy and its amendments.

By using the services on the TRACK SDGs website, you acknowledge that you have read, understood, and agreed to this Privacy Policy. Specifically, you agree and consent to our collection, use, sharing, disclosure, storage, transfer, or processing of your Personal Information in accordance with this Privacy Policy.

You may withdraw your consent for any or all collection, use, or disclosure of your Personal Information at any time by providing us with reasonable written notice using the contact details mentioned below. You may also withdraw your consent for receiving certain communications and information from us through the available facility.

Withdrawing your consent may result in the termination of your account, with all rights and obligations that arise to be fully fulfilled. Upon receiving your notice to withdraw consent for the collection, use, or disclosure of your Personal Information, we will inform you of any potential consequences of such withdrawal so that you can decide whether you still wish to proceed.

We may send information to users who have given their consent. Users can opt out of receiving such communications at any time.

Our services may contain links to third-party platforms. We are not responsible for the privacy policies or practices of these platforms.

Please read the terms and conditions and privacy policies of these third-party websites to understand how they collect and use your Personal Information.

If you have any questions or requests regarding this Privacy Policy, please contact us at: [email protected] | [Contact Number] | Jl. Probolinggo No. 40C RT.01/02, Kel. Gondangdia, Kec. Menteng, Central Jakarta, DKI Jakarta 10350.